Effective Date: December 29, 2025

At Zenuxe, we value the trust you place in us when sharing your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados - LGPD).

1. Information We Collect

We collect information necessary to provide you with the best shopping experience:

  • Personal Identification: Name, CPF (required for Brazilian tax invoices/NF-e), email address, and phone number.

  • Shipping & Billing: Physical address for delivery and payment details (processed via secure, encrypted gateways).

  • Technical Data: IP address, browser type, and navigation patterns via cookies.

2. Legal Basis for Processing

In compliance with the LGPD, we process your data based on:

  • Execution of Contract: To fulfill your order and deliver your chairs.

  • Legal Obligation: To issue tax invoices (Nota Fiscal) and comply with Brazilian tax laws.

  • Consent: For marketing communications (which you can withdraw at any time).

  • Legitimate Interest: To improve our website security and customer service.

3. How We Share Your Data

We do not sell your data. We only share information with essential partners:

  • Logistics Partners: To deliver your furniture to your address in Brazil.

  • Payment Processors: To securely handle credit card or Pix transactions.

  • Tax Authorities: To comply with federal and state regulations.

4. Your Rights (LGPD Article 18)

As a Brazilian data subject, you have the right to:

  • Confirm the existence of data processing.

  • Access, correct, or update your personal data.

  • Request the deletion or anonymization of unnecessary data.

  • Revoke your consent for marketing at any time.

5. Data Security

We implement administrative and technical security measures (such as SSL encryption) to protect your data. While we strive for maximum security, no internet transmission is 100% immune to risks.

6. Contact Information (Data Controller)

For any requests regarding your data, please contact our team:

  • Address: Tv. da igreja - Centro, Rio Branco - AC, 69900-096, Brazil

  • Phone: +55 (68) 3224-1932

  • Email: contact@zenuxe.com