At Zenuxe, we provide a variety of secure and convenient payment options to ensure your shopping experience is seamless. All transactions are processed in Brazilian Reais (BRL).

1. Accepted Payment Methods

We offer the following options at checkout:

  • Credit Cards: We accept all major Brazilian and international credit cards, including Visa, Mastercard, American Express, Elo, and Hipercard.

    • Installments (Parcelamento): We offer interest-free installment options (please check the current terms at the checkout page).

  • Pix: For faster processing, you can pay via Pix. A QR code and "Copy and Paste" key will be generated at checkout. Orders paid via Pix are typically approved instantly.

  • Boleto Bancário: Available for one-time payments. Please note that Boletos can take 1 to 3 business days to clear.

2. Security & Data Protection

Your financial security is our top priority. Zenuxe employs bank-grade security protocols to protect your data:

  • SSL Encryption: We use Secure Sockets Layer (SSL) technology to encrypt all data transmitted during the checkout process, ensuring your credit card details and personal info remain private.

  • PCI-DSS Compliance: Our payment processing partners comply with the Payment Card Industry Data Security Standard, ensuring your information is handled according to the highest global security benchmarks.

  • No Data Storage: To further protect you, Zenuxe does not store sensitive credit card information on our internal servers. All payment data is handled directly by our secure, encrypted payment gateways.

3. Order Validation

To prevent fraud and ensure your safety, all credit card orders undergo a routine security screening. In some cases, our team or the payment processor may contact you to confirm the purchase. Zenuxe reserves the right to cancel any transaction that does not pass these security checks.

4. Billing Information

Please ensure that your billing address matches the information on file with your credit card issuer to avoid any delays in processing your order.

5. Contact Us

If you have any questions regarding payments or encounter any issues during checkout, please contact us:

  • Address: Tv. da igreja - Centro, Rio Branco - AC, 69900-096, Brazil

  • Phone: +55 (68) 3224-1932

  • Email: contact@zenuxe.com