After Sales Services

At Zenuxe, your comfort and satisfaction are our top priorities, not just during your purchase, but long after. We believe in building lasting relationships with our customers, ensuring your Zenuxe chair continues to bring you joy and support for years to come.

Our Commitment to You:

• Warranty Support:
  
  • Every Zenuxe chair comes with a 1-year limited warranty against manufacturing defects.
  • We will promptly repair or replace any chair found to have defects in materials or workmanship within the warranty period.
  • For warranty claims, please contact us at contact@zenuxe.com with your order number and a description of the issue.
• Parts and Repair Services:
  
  • We offer a wide range of replacement parts for Zenuxe chairs, ensuring you can maintain your chair's functionality and appearance.
  • Our skilled technicians provide repair services for chairs outside the warranty period, offering cost-effective solutions to extend the life of your Zenuxe chair.
  • Contact us at (68) 3224-1932 to inquire about parts availability and repair services.
• Customer Support:
  
  • Our dedicated customer support team is available to answer any questions or concerns you may have regarding ¹ your Zenuxe chair.
    
    1. eshopstor.com

    eshopstor.com
  • We provide assistance with assembly, maintenance, and troubleshooting, ensuring you get the most out of your purchase.
  • Reach us via email at contact@zenuxe.com or call us at (68) 3224-1932 during our business hours.
• Care and Maintenance Guides:
  
  • We provide detailed care and maintenance guides for all Zenuxe chairs, offering tips on cleaning, storage, and general upkeep.
  • These guides will be available on our web page, and upon request via email.
• Feedback and Improvement:
  
  • We value your feedback and continuously strive to improve our products and services.
  • Please share your thoughts and suggestions with us at contact@zenuxe.com.