1. Introduction

Welcome to Zenuxe! These Terms of Service ("Terms") govern your use of the Zenuxe website https://zenuxe.com and any related services provided by Zenuxe ("we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

2. Products and Orders

  • Zenuxe sells chairs and related accessories.
  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraud.
  • Prices and product descriptions are subject to change without notice.
  • Payment must be received in full before an order is processed.

3. Shipping and Delivery

  • We ship to addresses within Brazil.
  • Delivery times are estimates and are not guaranteed.
  • We are not responsible for delays caused by shipping carriers or events beyond our control.
     
  • Customers are responsible for providing accurate shipping information.
  • Risk of loss and title for items purchased pass to you upon our delivery to the carrier.

4. Returns and Refunds

  • Our return and refund policy is outlined in our separate "Return Policy" page. Please refer to that page for detailed information.
  • Generally, returns are accepted for items with manufacturing defects or if the item received does not match the order.
  • Returns must be initiated within 30 days of receiving the item.

5. Warranty

  • Zenuxe chairs come with a 1-year limited warranty against manufacturing defects.
  • The warranty covers defects in materials and workmanship.
  • The warranty does not cover damage caused by misuse, negligence, or normal wear and tear.
  • Warranty claims must be submitted with proof of purchase.

6. Intellectual Property

  • All content on the Zenuxe website, including but not limited to text, images, logos, and designs, is the property of Zenuxe and is protected by copyright and other intellectual property laws.
  • You may not use our content without our express written permission.

7. Limitation of Liability  

  • Zenuxe shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products.
     
  • Our liability is limited to the purchase price of the product.

8. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of Brazil.
  • Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Rio Branco, Acre, Brazil.

9. Contact Information

Zenuxe Chairs Tv. da igreja - Centro Rio Branco - AC, 69900-096, Brazil Phone: (68) 3224-1932 Email: contact@zenuxe.com

10. Changes to Terms

  • We reserve the right to modify these Terms at any time.
  • Changes will be posted on this page, and your continued use of our website and services constitutes your acceptance of the updated Terms.
     

11. Severability

  • If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect. 

12. Entire Agreement

  • These Terms constitute the entire agreement between you and

    Zenuxe regarding your use of our website and services.